Privacy, with plain language.

Last updated · 14 October 2024

Who we are

Ost & Koch S.r.l. (“Ost & Koch”, “we”, “us”) is a company registered in Italy with its office at Via della Scala 17, 50123 Firenze FI, Italy. We are the data controller for the personal information described in this policy. You can reach us at info@ostundkoch.it.com.

What we collect

When you contact us, join a list, or become a member, we collect the information you choose to provide, such as your name, email address, billing details, and the contents of your message. We also receive basic technical information needed to keep this site secure and usable, including browser type and pages visited.

Why we use it

We use information to provide memberships and requested services, answer correspondence, process payments through our payment providers, send newsletters where you have opted in, and understand aggregate site use. We do not sell personal information or use it for unrelated advertising.

How long we keep it

We keep account and transaction records for as long as required by applicable tax and accounting rules. Correspondence and newsletter details are kept only while useful or until you ask us to remove them, unless we have a legal reason to retain them.

Your rights

Under applicable data protection law, including the GDPR, you may request access, correction, deletion, portability, or restriction of your personal information, and you may object to certain processing. You may withdraw marketing consent at any time. Write to info@ostundkoch.it.com; you can also complain to the Italian data protection authority (Garante).

Changes

We may update this notice when our practices change. The date above shows when this version was last revised.